Welcome to the website and services of STAGFIRE LLC, a company registered in the United States with its principal address at 1302 W 150 N, Vernal - 84078-3304, United States (US). These Terms of Service govern your access to and use of our website, our store, our guided trips, our training courses, our custom equipment services, and all related offerings.
By accessing our website or using any of our services, you agree to be bound by these terms and by our Privacy Policy. If you do not agree with any part of these terms, you may not use our website or services. These terms form a binding agreement between you and STAGFIRE LLC. We may update these terms from time to time, and the most current version will always be available on this page. Please read these terms carefully before you place an order, book a trip, or register for a course, and keep a copy for your records.
You must be at least 18 years old to place an order, book a guided trip, or register for a training course. If you are between 13 and 18 years old, you may use our services only with the involvement and consent of a parent or guardian, and the parent or guardian must complete any purchase or booking on your behalf.
If you are under 13 years old, you may not use our website or services. By using our services, you confirm that you meet these eligibility requirements, and you confirm that the information you provide to us is accurate, current, and complete. We may verify your identity and age when it is necessary for a booking, a course, or a legal requirement. We reserve the right to refuse service, cancel orders, or decline a booking for any reason permitted by law, including when we cannot verify your eligibility or when providing the service would create an unreasonable safety risk.
STAGFIRE LLC provides outdoor gear sales, fire and cooking equipment, guided outdoor trips, ranch and field services, outdoor safety and training courses, and custom equipment builds. Our services are designed for campers, riders, ranchers, field crews, and anyone who spends time in the outdoors, and we operate from our base in Vernal, Utah.
Descriptions of services on our website are provided for information only, and specific details for a trip or course will be confirmed in writing before you book. We may add, change, or discontinue any service at any time, with or without notice, and all services are provided subject to availability. When you book a guided trip or course, we will provide you with a written itinerary or schedule, a price, and a list of what is included. Our goal is to describe every service accurately, and we will correct any error we discover in a description or a quote as soon as we become aware of it. If a change to a service affects a booking you have already made, we will contact you promptly.
Some features of our website may require you to create an account. When you register, you agree to provide accurate, current, and complete information and to keep your account information up to date at all times. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
You agree to notify us immediately if you believe your account has been used without your authorization. We may suspend or terminate your account if we reasonably believe that you have violated these terms, provided false information, or put our team or other customers at risk. You may close your account at any time by contacting us. Account features are provided for your convenience, and we are not liable for any loss that results from unauthorized use of your account if you have not protected your credentials. We will never ask you for your password by email or by phone, and we will never ask you to confirm payment details outside of a secure checkout page.
When you place an order through our website or by phone, your order is an offer to purchase, and we accept your order when we confirm it and process payment. All prices are shown in United States dollars and are subject to change at any time. We make every effort to display prices accurately, but errors can occur, and if a price is clearly incorrect we may cancel or adjust the order and notify you before anything is charged.
Payment is due at the time your order is confirmed, unless we agree otherwise in writing, and we accept the payment methods shown on our website at checkout. Orders may be subject to sales tax where required by law. If a product you ordered is unavailable, we will contact you with options, including a substitution, a backorder, or a full refund. We reserve the right to limit quantities, refuse orders, and reject customers at our discretion, subject to applicable law. Your order confirmation is your receipt, and we keep a record of every order for accounting and warranty purposes.
We offer shipping to addresses within the United States and, in some cases, to Canada and other countries. Shipping options, rates, and delivery times are shown at checkout, and you are responsible for any shipping charges and import duties that apply to your order. Risk of loss passes to you when the carrier takes possession of your order.
We make every effort to ship on time, but we are not liable for delays caused by carriers, weather, or events beyond our control. You may choose local pickup at our location in Vernal, Utah, during business hours, and we will hold pickup orders for 30 days unless we agree otherwise. You are responsible for inspecting your order on delivery and for reporting any damage or shortage within 48 hours of delivery. If a package is returned to us as undeliverable, we will contact you to arrange reshipment, and additional shipping costs will apply. We will never send unsolicited packages, and you can always check the status of your order by contacting our team.
We want you to be happy with your gear, and we stand behind everything we stock. You may return most unused items in their original condition within 30 days of delivery for a refund or exchange. Some items are excluded from returns, including custom equipment, items that have been used in the field, opened fuel, and items marked as final sale, and these exclusions will be noted at checkout and in your order confirmation.
To start a return, contact us for a return authorization before sending anything back. Return shipping is your responsibility unless the item arrived damaged or was shipped incorrectly. Refunds are issued to the original payment method after we receive and inspect the returned item, usually within 10 business days. If your gear fails during normal use, contact us. Field failures are evaluated case by case, and we commonly offer repair, replacement, or store credit. Nothing in this section affects your rights under applicable consumer law, and we will always work with you toward a fair outcome.
Guided trips and training courses are subject to specific booking terms, which we provide in writing before you reserve. A deposit is required to hold your dates, and the balance is due before the trip begins. You may cancel a trip or course according to the cancellation schedule in your booking confirmation, and refunds depend on when you cancel and whether we can refill your space.
Trips operate subject to weather, trail conditions, permits, and safety assessments, and we reserve the right to modify, reroute, or cancel a trip for safety or operational reasons. If we cancel a trip, you may choose a credit or a refund of the amounts you paid. Participants must complete a registration and liability form before the trip, including health and safety information, and failure to do so may result in the loss of your booking. Group size, fitness expectations, and what to bring are described in your trip documents. Our guides will make every reasonable effort to deliver the experience described, but conditions change in the field, and plans may adapt to keep everyone safe.
Outdoor activities involve inherent risks, including injury, illness, and, in rare cases, death. Weather, terrain, wildlife, water, and equipment failures can create dangers that cannot be fully eliminated, even with careful planning and experienced staff. By participating in a guided trip or course, you acknowledge these risks and you voluntarily assume them.
You agree to follow the instructions of our guides and staff, to disclose relevant health and safety information honestly, and to inform us of any condition that could affect your safety or the safety of others. You are responsible for your own fitness and for bringing the required gear described in your trip documents. STAGFIRE LLC will take reasonable care for your safety, but it cannot guarantee your safety in the outdoors. Where required, participants sign a liability waiver before the trip, and that waiver is incorporated into these terms by reference. If you have concerns about a physical condition or a skill level, please discuss them with our team before booking so that we can plan appropriately.
All content on our website, including text, graphics, logos, photographs, designs, illustrations, and the layout and arrangement of pages, is the property of STAGFIRE LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. The name STAGFIRE, our logo, and our stag and fire imagery are trademarks of STAGFIRE LLC.
You may view and print content from our website for personal, non-commercial use. You may not copy, reproduce, modify, distribute, display, publish, or create derivative works from our content without our prior written permission. You may not use our trademarks or logos in any way that suggests endorsement or affiliation with us without our consent. Any unauthorized use of our content is a violation of these terms and of applicable law. If you believe that content on our website infringes your rights, please contact us with the details, and we will review the matter promptly and in good faith.
When you use our website and services, you agree not to engage in any conduct that is unlawful, harmful, or disruptive. You may not use our website to transmit viruses or malicious code, to attempt unauthorized access to our systems, or to interfere with the operation of the site or with other users. You may not impersonate another person or provide false information in an order or a booking.
You may not use our content for commercial purposes without permission, attempt to reverse engineer any part of our services, or probe the security of our systems. You may not submit reviews or messages that are unlawful, defamatory, harassing, or infringing, and you may not resell our products without authorization. If we believe that you have engaged in prohibited conduct, we may suspend or terminate your access to our services, cancel orders, and take any other action permitted by law. We cooperate with law enforcement when unlawful activity is reported to us.
Our website may contain links to third-party websites, including payment providers, booking platforms, social media pages, and partner services. These links are provided for your convenience, and they are not endorsements of the linked content. We do not control third-party websites, and we are not responsible for their content, privacy practices, or availability.
When you leave our website, you are subject to the terms and policies of the third-party site, so please review them before sharing any information. Payment card processing and some trip bookings are completed through third-party services, and your use of those services is governed by their own terms. We encourage you to review the terms and privacy policies of any third-party service before using it. If you believe a third-party link is inaccurate, outdated, or harmful, please let us know and we will review it. We are not responsible for the actions of third parties, and any dispute with a third-party service provider is between you and that provider.
Our website and services are provided on an as-is and as-available basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that our website will be uninterrupted, error free, or free of viruses or other harmful components.
We make reasonable efforts to keep our information accurate, but we do not warrant that descriptions, pricing, or availability are always current or complete. To the maximum extent permitted by law, STAGFIRE LLC and its employees, guides, and contractors disclaim all liability for any loss or damage arising from your use of our website or services. Certain laws do not allow the exclusion of implied warranties, so some of these exclusions may not apply to you, and where that is the case they are limited to the extent required by law. Nothing in these terms excludes warranties that cannot be excluded under applicable law.
To the maximum extent permitted by law, STAGFIRE LLC, its officers, employees, guides, contractors, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of our website or services, even if we have been advised of the possibility of such damages.
Our total aggregate liability for any claim related to these terms or our services will not exceed the amount you paid to us for the specific service or product giving rise to the claim. For trips and courses, our liability is further limited by the liability waiver you sign before participation, and nothing in these terms increases the liability limits in that waiver. Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some limitations may not apply to you. This section survives any termination of these terms and applies to the fullest extent permitted by law.
You agree to indemnify, defend, and hold harmless STAGFIRE LLC and its officers, employees, guides, contractors, and suppliers from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising out of or related to your use of our website, your participation in a trip or course, your violation of these terms, or your violation of any law or the rights of any third party.
We reserve the right, at our expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in that case you agree to cooperate with our defense. You will not settle any matter covered by this section without our prior written consent. This indemnification obligation survives the termination of your use of our services and these terms, and it applies to the fullest extent permitted by law. We intend for this section to cover all claims that reasonably arise from your use of our outdoor services.
We may suspend or terminate your access to our website or services at any time, with or without cause and with or without notice, where permitted by law. You may stop using our services at any time by simply ceasing to use our website and notifying us if you have an account. If your access is terminated because you have breached these terms, you remain responsible for all amounts due and owing.
Any rights you have under these terms that are intended to survive termination will continue to apply, including the sections on intellectual property, warranty disclaimers, limitation of liability, and indemnification. When a booking or order is in progress at the time of termination, we will work with you in good faith to complete or cancel it according to the applicable booking terms. Termination does not waive our rights or remedies at law or in equity, and it does not release either party from obligations that accrued before the termination took effect.
These terms are governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law principles. You agree that any dispute arising out of or related to these terms or your use of our services will be resolved exclusively in the state or federal courts located in Utah, and you consent to the jurisdiction and venue of those courts.
Before filing any claim, we encourage you to contact us to attempt to resolve the issue informally, because most disputes can be settled with a conversation and a fair solution. Except where prohibited by law, you agree to bring any claim within the time period required by applicable law. You agree that you may bring claims only on an individual basis and that you will not participate in any class action or class arbitration. If any part of this dispute resolution section is found to be unenforceable, the remainder of this section will still apply to the fullest extent permitted by law.
We may revise these Terms of Service at any time by posting an updated version on this page. The most current version will always govern your use of our website and services, and the effective date at the top of this page will tell you when the latest version was published. We encourage you to review this page periodically so that you stay aware of any changes.
If changes are significant, we will take reasonable steps to notify you, such as posting a notice on our homepage or emailing customers who have provided an email address. Your continued use of our website or services after changes take effect means that you accept the revised terms. If you do not accept the revised terms, you should stop using our services and contact us with any questions. We keep a record of past versions of these terms and will provide them on request so that you can compare changes over time.
If any provision of these terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable. Our failure to enforce any provision of these terms does not waive our right to enforce it later, and a waiver of any provision in one instance does not constitute a waiver in any other instance.
We may assign these terms and our rights and obligations under them at any time without notice. You may not assign these terms or any of your rights or obligations without our prior written consent. These terms, together with our Privacy Policy and any booking or liability documents you sign, constitute the complete agreement between you and STAGFIRE LLC regarding the subject matter of these terms, and they supersede any prior agreements or understandings, whether written or oral.
If you have any questions about these Terms of Service, or if you would like to report a problem, please contact us. You can reach us by email at update@stagfire.autos, by phone at +12676682245, or by mail at STAGFIRE LLC, 1302 W 150 N, Vernal - 84078-3304, United States (US).
We answer customer service messages within one business day and aim to resolve issues promptly. When you contact us about a problem, please include your order or booking number if you have one, together with a clear description of the issue so that we can help you quickly. We value your feedback and treat every contact with care. This contact information is also listed on our homepage and on our contact page, so you can always find the fastest way to reach our team.